We primarily focus on customers who have already implemented Salesforce and engage with them to enhance real business benefits using a multi-dimensional yet practical approach that is contextual to each customer.
Not only do we understand the keys to successful customer relationship management and sales force automation, we can put them into practice by tying all aspects of a successful CRM life cycle from Getting Started to on-going support and governance.
Our Readiness Assessment Framework helps measure and plan CRM implementations in a phased manner and ensures that investment and returns go hand in hand.
We believe that CRM is a journey and a Business Transformation initiative and NOT and IT Project. We will work with you to build the road map and be your partner during the journey. Read more at our blog on the various steps to a successful CRM journey