Business Process Review
Our business analysts work collaboratively with all stakeholders and key members of your organization for an in-depth understanding of your business processes. If you do not have a defined sales process, we will suggest and present questions to help you formulate a business process that will work best for your organization.
After understanding and evaluating your current and proposed processes, a prototype of the solution will be presented for approval.

Implementation and Configuration
The salesforce.com implementation starts with mapping your business process with Salesforce instance. This includes:

• SF configuration and setup (leads, accounts, contacts, opportunities, workflows, approvals, assignment rules, roles and hierarchies and access rights)
• Data cleansing and validation
• Data migration and testing

• Create any business user UI to access report data & integrate with external web service.
• Integrate your report with operational workflow by embedding Adobe Flex application into your report:
• Salesforce.com to Crystal reports
• Salesforce.com to MS Excel (Pivot tables)

Training and Support
We have a range of customized end-user and administrator training programs built around the demands and needs of your organization and train your staff to help use, manage and maintain Salesforce.com implementation. This program covers training to all your SF users on every new release from Salesforce.com and it’s implication on your implementation

• Complete administration of Salesforce.com account
• Consulting in business process improvement
• Modification and enhancement related to salesforce.com new and existing features
• Reporting and dashboard requirement analysis on reports such as sales performance and campaign ROI
• Data analysis and migration on regular basis
• User training
• Phone and web support