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HITAM - A Healthcare Business Intelligence Solution
 
 

HITAM is a BI solution framework for Healthcare Providers to create a performance management platform for decision support covering financial, operational and clinical operations. HITAM consists of a family of pre-built BI components developed based on deep insight in Healthcare. HITAM includes,

  • KPI Repository
  • Logical Data Model
  • Executive Dashboards
  • Other supporting components
HITAM will help hospitals in achieving benchmark performance levels in Profitability, Patient Care and Process Efficiency. With HITAM in place, Hospitals can have a rapid deployment of a fully functional Data Warehouse and enhance the BI capabilities at price points never delivered in the past.

Hospitals face challenges in handling volumes of patient records, managing rising costs and continuously engaging to improve medical outcomes & patient satisfaction. At the same time, they need to comply with the regulatory norms to ensure patient safety & privacy. The operational, financial and clinical data usually is dispersed across disparate source systems. There is an urgent need for an integrated data view - a Single Version of Truth.

Lister HITAM Framework has been designed to precisely address the above mentioned challenges and provide Hospitals a holistic view for evidence based decision making



KPI Repository
KPIs (Key Performance Indicators) help change the way people do their jobs and deal with their daily tasks. HITAM framework includes over 500+ KPIs spread across Clinical, Operational and Financial areas! These KPIs were identified over a period of time, based upon a stakeholders' analysis exercise and various strategy map templates for healthcare organizations, by experienced BI professionals with deep insight. HITAM will also help you compare your hospital's KPI values with the National/State benchmarks and assist you set your organizational goals.

Strategy Map Templates (SMT)
Building a strategy map helps organizations in defining the stake holder expectations (patients, employees, vendors, investors and regulatory agencies) and translating it into a clearly focused strategy. HITAM framework includes strategic map templates for hospitals. These are customized for the needs of small, medium and large hospitals. So, you can readily pick the most appropriate template aligned to your mission.

Causal Influence Diagrams (CID)
Lister HITAM will help hospitals' management understand different cause and effect relationships between various KPIs. Just to give a small example, in a typical hospital scenario, an increase in treatment effectiveness would lead to decrease in length of stay which would in turn lead to less average cost per patient and hence increase in profitability. Generally hospitals don't do such analysis to identify how their revenue could be optimized. HITAM would help hospitals to get an insight into such influence factors.

Logical Data Model (LDM)
HITAM LDM comprises of process-oriented dimensional data models covering key areas such as Operational, Financial & Clinical. These data models capture facts (source data) at the most-granular level to facilitate slicing-dicing and data transparency. They can be readily customized to address your unique needs and quickly implemented as data marts for use with BI/analytical tools.

Data Integration Framework (DIF)
HITAM DIF encompasses data source specification, data load strategy, logging, error handling and notification mechanisms along with data integration best practices. The framework can be leveraged upon to reduce the ETL deployment time, which is traditionally the most time consuming phase of a data warehouse implementation.

Metadata Repository (MR)
HITAM MR is not only about field definitions and validation rules. It also provides a reliable and consistent guide for accessing and integrating data. The three main components of HITAM MR include data quality specification, data integration specification and data access specification.

Pre-defined Dashboard & Report Templates
HITAM comes equipped with defined dashboards and report templates for key stakeholders - CEO, CIO, CFO, COO, CMO and other functional Heads. HITAM interactive dashboards and the easy-to-use reports give executives a 360-degree unified view of the KPI metrics along with the ability to drill-down, roll-up and drill-across the information. With Lister HITAM, executives can monitor enterprise-wide performance, assess notable issues and determine actionable measures.
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A customer centric solution

Lister HITAM is designed for rapid customization and deployment. Lister offers an Industry's first 90-Day Data Warehousing implementation plan for any Hospital at minimum price points. Unbelievable? Call us for a detailed scrutiny of our approach.

Moreover, are you worried that your Organization does not have the IT maturity for a DW initiative? Lister HITAM could be the launch pad to kick start your DW/BI initiatives, and works well irrespective of your organization's current state of IT Maturity.

For organizations at the lower end of the BI maturity level, HITAM could be used as a basic foundation. For Hospitals at the higher end HITAM will serve as a force multiplier. This means that the usage of HITAM protects your existing investments and assures a high ROI due to rapid deployment.

HITAM is a technology neutral platform not constrained by the choice of Database, ETL or the reporting tool used by the Hospital. It can be easily aligned with existing technology infrastructure.
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Add Insight to Decision Making

Lister HITAM takes care of cleansing, integrating and structuring the clinical, financial and operational data for meaningful analysis and forecasting in the following areas:
  • Revenue Cycle Management
  • Patient Safety & Quality of Care
  • Medical Outcomes
  • Operational Efficiency
  • Claims Analysis

The Lister Advantage

Lister HITAM is comprehensive and customizable. It can be deployed for any Hospital backed by Lister's performance assurance. Most implementations can be delivered within 90 days and under $ 250,000 budget. Most interestingly, since Lister HITAM has evolved from considerable research on Hospital Business Intelligence needs, we require minimal face-time with your CXOs leaving them to focus on their work!

Lister HITAM provides
  • Improved Medical Outcomes
  • Better Service Line Analysis
  • Improved Patient Satisfaction
  • Superior Risk Analysis & Loss Reservation
Being creative, cost effective and cutting edge is a priority for us, and you will see us working in a collaborative mode to ensure high returns from your DW/BI investments.

If you need to know more about HITAM, please contact us today by clicking here and fill out our business inquiry form. Our BI Consultant will get in touch with you within one business day.
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What customers are saying...
As we get closer to make ACE reports project a complete success, I want to thank each one of you for the enormous hard work, dedication and your zest for pursuit of perfection which has made progress so far possible. If we continue to work this way, I am sure that we will be proud of the high performance system we will complete building soon.

Please do keep up the good work.

- A giant telecom company
in US

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