Process

Scanning
Your staff scans the superbills, demographics, EOBs and insurance cards. These documents are stored on the computer server at your practice.

Lister downloads these files and assigns them to the medical billing executives to initiate the medical billing process. Our executives access your practice management software using a proxy service through VPN connectivity.

Coding
Our certified professional coders have up-to-date knowledge in CPT, ICD-9, and HCPCS coding to deliver high quality coding across multiple specialties.

They analyze the patient charts and assign codes as per medical diagnosis and specialty.

For more details on our coding process, please click here.

Patient Demographic Entry
We work on the scanned documents and enter the following details in your practice management software:

• Patient’s name
• Address, city, state, zip code
• Contact number
• Social security number
• Employer
• Insurance and guarantor details
• Charge entry

• Date of service
• Referring physician
• Ordering physician
• Place of service
• Type of service
• Code details (CPT Codes, ICD Codes, Modifiers)
• Authorization or referral details
• Co-pay details

• Incorrect or missing ICD-9 diagnosis
• Incorrect or missing CPT-4 modifiers
• Duplicate claim
• Additional information needed to process the claim
• Incorrect or missing CPT procedure code
• Physician's name and/or UPIN is missing or incorrect
• Incorrect or missing place of service code
• Incorrect or missing quantity of services
• Services inappropriately billed
• Data entry on patient demographics are accurate
• Coding is as per diagnosis and specialty
• If there are unposted or duplicate charges

• Patient account number
• Control number
• Patient name
• Date of service
• Procedure code
• Billed amount
• Allowed amount
• Adjusted amount
• Paid amount
• Deductibles and denial details