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Accounts Receivables Management
 
 

Is your overall collection rate declining?
Is your accounts receivable too high?
Are you experiencing an increased number of denied claims?


Collect more, faster and better by outsourcing your accounts receivables to Lister!

Our proven expertise in revenue management service will significantly improve the cash flow for your practice by reducing bad debt and write-offs. You will see a remarkable difference in your collections within 60 days. Generally, we are able to increase your collection ratio by 15% or more!

Lister offers you an integrated solution for your medical billing needs covering Medical Billing, Medical Coding and Accounts Receivables Services.

We can help you:

  • Reduce average AR days to less than 45 days
  • The claims aged 120 days or older to less than 5% of all AR
  • Increase the collection ratio by 15% or more from the current level
  • Reduce write-offs from bad debt
  • Reduce claim denials
  • Improve your cash flow
  • Help you get paid promptly and in full for each claim
The claims get denied mainly due to:
  • Incorrect or missing ICD-9 diagnosis
  • Incorrect or missing CPT-4 modifiers
  • Duplicate claim
  • Additional information needed to process the claim
  • Incorrect or missing CPT procedure code
  • Physicians name and/or UPIN is missing or incorrect
  • Incorrect or missing place of service code
  • Incorrect or missing quantity of services
  • Services inappropriately billed
Process

Step 1: Our analysts review all the outstanding claims and send you a report on an indicative amount that needs to be collected.

Step 2: Our AR analysts run an insurance aging report on a weekly basis and divide them based on the number of aging days such as 30, 60, 90 and over 90 days.

Step 3: We call and take suitable action to resolve the claim. This includes:

  • Correction of claim information and refilling the claim denied for authorization
  • Escalating the claim to your office if the insurance company require additional details on medical records to process the claim
Step 4: Call patients if authorized to do so, and obtain details from the patient on the information needed for billing.

Step 5: We mail you weekly A/R reports giving status of A/R progress and list points that need clarification from your office to proceed further. The following reports are sent to you:
  • Aged accounts receivable report
  • Total accounts receivable outstanding report
  • Collections applied
  • Adjustments / write-off’s applied
  • Charge submissions report
  • Collection ration statistics and trend
  • Days outstanding and trend
Above all, we will take care of long hold time with insurance companies.

Free Pilot Program
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What customers are saying...
Lister provides a reliable and efficient medical billing service. They have helped improve collections and lower receivables for my clients.

Pradeep Mathur,
Founder & CEO, Reliable Factor
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